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The first call
A real person answers — day, night, weekend, holiday. We listen first. No script, no pressure, no upsell. Most calls last 15 minutes and end with a scheduled in-home visit.
How it works
From overwhelmed to supported, in four calm steps.
We've designed every step of the EverCare process around one truth: families call us at the hardest moment of their lives. Our job is to make this simple.
Getting started with in-home memory care in Michigan takes three steps: schedule a free in-home assessment, receive a personalized care plan within 24 hours, and meet your matched caregiver. Most families have a caregiver in the home within 24-48 hours of their first call to (586) 326-3256.
Last updated: May 2026
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What happens during the free in-home assessment?
A senior member of our team comes to your loved one's home for a 60-minute conversation. We meet the person, not just the diagnosis. We notice the small things — the layout, the routine, the worries no one's said out loud yet.
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How does EverCare build the personalized care plan?
Within 24 hours, you receive a written care plan: hours, focus areas, recommended tier, and a flat hourly rate. No fine print. No mileage fees. You decide what to start with — three hours a day or twenty-four.
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How quickly can my caregiver start in Michigan?
We hand-pick a primary caregiver and a single trained backup. They meet your loved one before the first shift, in your home, with you present. Care begins on your timeline — same-day if you need it.
2-Minute Care Assessment
Not sure what level of care your family needs?
Eight honest questions, two minutes, a personalized recommendation. No obligation, no pressure — just clarity.
Take the Care Quiz →
Used by 200+ Oakland, Macomb & Wayne County families
Realistic timeline
Most families go from first call to first shift in 48 hours or less.
Day 0
Call and schedule the assessment
Day 1
In-home assessment + care plan
Day 2
Caregiver introduction + first shift
Common questions
The things everyone asks first.
- Do we have to sign a long-term contract?
- No. EverCare runs on a simple month-to-month agreement. You can pause, scale up, scale down, or cancel with 48 hours' notice. We earn your business every week.
- What's the minimum number of hours?
- Three hours per visit, with no daily or weekly minimum after that. Many families start with a few mornings a week and grow from there.
- How fast can care actually start?
- If you call before noon on a weekday, same-day care is usually possible. Otherwise, we typically have a caregiver in the home within 24–48 hours of your assessment.
- What if our loved one doesn't 'click' with the caregiver?
- We rematch — no questions, no fees, no awkwardness. The right fit is non-negotiable.
What the first weeks look like
From the first phone call to the first morning shift — calm, unhurried, on your timeline.
Continue exploring
A few helpful next steps before you call.
The first step is just a phone call.
No commitment. No pressure. Just a conversation with someone who's helped hundreds of Macomb families through this exact moment.