Privacy Policy

Effective Date: May 1, 2026 · Last Updated: May 1, 2026

EverCare Home Care (“EverCare,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit www.evercarehomehealth.net (the “Site”), contact us through the Site, or interact with our digital communications.

This Privacy Policy applies only to information collected through the Site. Information you provide to us as a client, prospective client, family member, or referral source for purposes of receiving home care services is governed by our HIPAA Notice of Privacy Practices, which is also posted on this Site.

1. Who We Are

EverCare Home Care is a Michigan-based non-skilled home care agency specializing in in-home memory care for adults living with Alzheimer's disease, dementia, and related cognitive conditions, with services including personal care, companion care, and homemaker support, provided to clients in Oakland County, Macomb County, and Wayne County, Michigan.

• Legal entity: EverCare Home Care, LLC
• Mailing address: 43313 Woodward Ave., #1205, Bloomfield Hills, MI 48302
• Phone: (586) 326-3256 (answered 24/7)
• Email: info@evercarehomehealth.net

We do not provide skilled nursing, therapy, or any service requiring a physician's plan of care, and we are not Medicare-certified.

2. Information We Collect

We collect information in the following ways:

Information you give us directly

When you complete a contact form, request a consultation, subscribe to a newsletter, apply for a caregiver position, or send us an email, you may provide:

• Name
• Email address
• Phone number
• Mailing address or city/ZIP
• The reason you are reaching out (e.g., looking for care for a parent, employment inquiry)
• Any additional details you choose to share in a free-text message

If you apply for employment, you may also submit a resume, work history, references, and similar professional information.

Information collected automatically

When you visit the Site, we (or our service providers) may automatically collect:

• IP address and approximate location (city/region)
• Device type, operating system, and browser
• Pages viewed, links clicked, and time on Site
• Referring website or search term
• Cookie and similar technology identifiers

Information from third parties

We may receive information from advertising platforms, analytics providers, or referral partners (for example, when someone clicks a paid ad and lands on the Site).

We do not knowingly collect health information or other Protected Health Information (PHI) through the Site's contact forms. Please do not submit detailed medical information through the Site. If you need to share medical details, call us at (586) 326-3256.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry, schedule a consultation, or provide a quote
• Provide, maintain, and improve the Site
• Send service-related communications (appointment confirmations, follow-ups)
• Send newsletters or marketing communications you have requested (you can unsubscribe anytime)
• Evaluate employment applications
• Detect, prevent, and respond to fraud, security incidents, or abuse
• Comply with legal obligations and enforce our Terms of Use

We do not sell your personal information.

4. Cookies and Tracking Technologies

The Site uses cookies, pixels, and similar technologies to operate the Site, remember your preferences, and analyze traffic. We may use:

• Strictly necessary cookies — required for the Site to function
• Analytics cookies — e.g., Google Analytics, to understand how visitors use the Site
• Advertising cookies — e.g., Meta/Facebook Pixel or Google Ads, to measure ad performance and show relevant ads on other sites

You can control cookies through your browser settings. Disabling cookies may limit Site functionality. To opt out of Google Analytics specifically, install the Google Analytics Opt-Out Browser Add-on.

We honor browser-based Global Privacy Control (GPC) signals where required by applicable law.

5. How We Share Information

We share information only in the following circumstances:

• Service providers. Vendors that host our Site, send our emails, run our analytics, manage our CRM, or process applications, under contracts that limit their use of your information.
• Professional advisors. Attorneys, accountants, and insurers, when needed.
• Legal compliance. When required by law, subpoena, court order, or to protect the rights, safety, or property of EverCare, our clients, employees, or the public.
• Business transfers. If EverCare is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
• With your consent. Any other sharing will be done with your permission.

We do not sell or rent personal information to third parties for their own marketing.

6. Your Choices

• Opt out of marketing emails. Click “unsubscribe” in any marketing email or contact us at info@evercarehomehealth.net.
• Update or correct your information. Email info@evercarehomehealth.net and we will update what we have on file.
• Request deletion. You can ask us to delete information collected through the Site, subject to our legitimate business and legal retention obligations.

7. Michigan Residents

EverCare is a Michigan business and complies with applicable Michigan law, including the Michigan Consumer Protection Act and the Michigan Identity Theft Protection Act. If you believe your personal information has been compromised, contact us at info@evercarehomehealth.net and we will investigate and notify you as required by law.

8. Residents of Other States

We respond to verifiable requests from residents of states with applicable privacy laws (including California, Colorado, Connecticut, Virginia, Utah, and others), even though we do not target services to those states. Depending on your state, you may have the right to:

• Know what personal information we have about you
• Access a copy of that information
• Request correction or deletion
• Opt out of “sale” or “sharing” for cross-context behavioral advertising
• Opt out of certain profiling
• Not be discriminated against for exercising these rights

To submit a request, email info@evercarehomehealth.net with the subject line “Privacy Request” and tell us which right you are exercising. We will verify your identity before responding. We do not sell personal information for money.

9. Children's Privacy

The Site is not directed to children under 13 and we do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, contact info@evercarehomehealth.net and we will delete it.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. No system is 100% secure, and we cannot guarantee the security of information transmitted over the internet. Do not send sensitive personal or health information through unencrypted email or the Site's contact forms.

11. Data Retention

We retain personal information collected through the Site only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements.

12. Third-Party Links

The Site may contain links to third-party websites (e.g., social media, payor portals, partner organizations). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party site you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of the Policy reflects the most recent changes. Material changes will be flagged on the Site. Your continued use of the Site after changes are posted means you accept the updated Policy.

14. Contact Us

Questions about this Privacy Policy or how we handle your information?

EverCare Home Care
43313 Woodward Ave., #1205
Bloomfield Hills, MI 48302
Phone: (586) 326-3256 (answered 24/7)
Email: info@evercarehomehealth.net
Website: www.evercarehomehealth.net